IT User Support

Technical user support systems of information and communication technology, provides technical assistance to the user, either directly or by phone, email or other electronic means, diagnoses and resolves questions and problems with software, equipment, computer networks, computer peripheral equipment, databases and the Internet, and offer guidance and support in the development, installation and maintenance of systems.

Description of work

  1. Answer questions relating to the operation of software or equipment to solve problems.
  2. Enter commands and observe system functioning to detect errors.
  3. Install and make minor repairs to equipment, software or peripheral equipment, and follow the specifications of the design or installation.